Mobil AntiCounterFeit Feature

Check product authenticity with Mobil™ Anti-Counterfeit

You deserve nothing less than the quality you need to excel. That’s why we take product authenticity very seriously. Our Anti-Counterfeit Feature provides a convenient, secure way for you to confirm the authenticity of Mobil™ products you purchase or find on the shelf – ensuring that you perform with confidence.

FAQs

You might be getting this result for any of these reasons:

  • You are not using the Scantrust app. Please download Scantrust from the App Store or Google Play.
app store
google play
  • Your phone is not compatible with the Scantrust app.
  • Your camera is having trouble scanning the Scantrust Secure 2D Code. Try moving your phone closer to the code, holding it steady, holding it at a slight angle to avoid reflections, tapping the screen to focus, or scanning the code in brighter lighting.

If these issues persist, please contact us via the Verify a product form for assistance with authentication.

The phone models that are compatible with Scantrust are listed below:

iOS devices
  • iPhone SE (2nd generation)
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8
  • iPhone 8 Plus
  • iPhone 7
  • iPhone 7 Plus
  • iPhone 6s
  • iPhone 6s Plus
  • iPhone 6
  • iPhone 6 Plus
  • iPhone SE
Android devices
  • Huawei Honor 10
  • Huawei P10
  • Huawei P30
  • Huawei P30 Pro
  • Huawei Mate 9
  • Huawei Mate 20
  • Huawei Mate 20 Pro
  • Oppo R9s
  • One Plus 5
  • One Plus 6
  • Samsung Galaxy S10
  • Samsung Galaxy S10 Edge
  • Samsung Galaxy S10 Plus
  • Samsung Galaxy S10 5g
  • Samsung Galaxy S9
  • Samsung Galaxy S9 Plus
  • Samsung Galaxy S8
  • Samsung Galaxy S8 Edge
  • Samsung Galaxy S8 Plus
  • Samsung Galaxy S7
  • Samsung Galaxy S7 Edge
  • Samsung Galaxy S6
  • Samsung Galaxy S6 Edge
  • Samsung Galaxy S6 Edge Plus
  • Samsung Galaxy S5
  • Samsung Galaxy S5 Mini
  • Samsung Galaxy S4
  • Samsung Galaxy A5 (2017)
  • Samsung Galaxy A3 (2017)
  • Samsung Galaxy A3 (2016)
  • Samsung Galaxy Note 9
  • Samsung Galaxy Note 8
  • Samsung Galaxy Note 5
  • Samsung Galaxy Note 4
  • Samsung Galaxy Note 4 Edge
  • Samsung Galaxy Note 3
  • Samsung Galaxy Note 2

Click here for the most updated version of this list.

Counterfeit lubricants may cause irreversible damage to your vehicle, potentially reducing the lifespan and performance of your engine. They might also affect the eligibility of your engine warranty. We recommend using authentic products for best results.
Currently, not all Mobil products are accompanied by the Scantrust Secure 2D Code. Please contact us via the Verify a product form for authentication if a product if it does not have the code.

Scantrust Secure 2D Codes utilise unique secure graphic technology embedded in standard QR codes. Complete verification of a product can therefore only be accomplished using the Scantrust app. However, you will still be able to scan the QR code using your phone camera to access product information.

Download Scantrust from the App Store or Google Play:

app store
google play
Scan result What it means

Genuine

Genuine product

Rescan with latest Scantrust App

Code is valid and active in the market

Further verification required

Code cannot be verified currently because of a variety of reasons : code not scanned properly, code has been scanned too many times and has been inactivated (but not necessarily counterfeit)

Can’t find what you’re looking for? Email us at apfdslubeline@exxonmobil.com for more information.